The second-hand marketplace Members Share Anger Regarding Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.